Contact
Two inboxes. Pick the right one and you skip the hand-off.
How to reach PLAYLAB, which address handles which request, and how to confirm that an email claiming to be from us is genuine.
PLAYLAB · Seoul, South Korea · Business Registration No. 636-76-00575
Which address to use
Brands, partnerships, press — and everything else
team@playxlab.com
Campaign inquiries, partnership proposals, press questions, and general contact. If you are a brand considering a seeding campaign, this is the address.
Creators
team@creator.playxlab.com
Gifting invitations, questions about a campaign you were invited to, shipping questions, or checking whether a message you received is really from us.
Book a call
If you would rather talk than write, you can book a slot directly. Booking does not commit you to anything — it is usually the fastest way to find out whether seeding fits what you are trying to do.
Book a call →What to include so we can answer properly
A first message is more useful to both sides when it says:
- What the product is.
- Which markets you are aiming at. We run seeding everywhere except China.
- Roughly what scale and timing you have in mind.
- Whether you have run seeding before, and what happened.
We do not publish prices, because cost moves with market, volume, and product. Give us those and we can talk about real numbers instead of a range that fits nobody.
Verifying an email from us
The one rule that settles it
Genuine PLAYLAB email comes only from @playxlab.com or @creator.playxlab.com. Anything from another domain — including lookalikes — is not us.
PLAYLAB never asks a creator to pay a fee, never asks for passwords or login verification codes, and never asks for bank or crypto details. If you are not sure about a message you received, the full verification guide is at playxlab.com/creators/.
Company details
- Company
- PLAYLAB
- CEO
- Juhoon Shin
- Address
- 145 Anam-ro, Korea University Startup Station, Seoul, South Korea
- Business Registration No.
- 636-76-00575
More about the company: About PLAYLAB.